This document outlines the warranty and guarantee terms provided by Jade Design House for the specified products:
1. Metal Items Guarantee :
- A 2-year guarantee is provided for metal items.
- The guarantee specifically covers corrosion and colour fading/chipping only.
- Any intentional scratches or deformation of the metal require recoating, and such service will be subject to an additional cost.
2. Fragile Material :
- No guarantee or warranty is extended to glass, terrazzo, ceramics, or any other material used in the light fixtures.
3. Breakage during Installation :
- In the event of breakage during installation or in the packaged box delivered by Jade Design House, broken pieces will be replaced at no cost.
- Breakage or damage occurring after installation by the Jade Design House team will incur additional charges for glass replacement.
- Any damage caused by the client or site workers will be subject to extra charges.
4. Lights/Luminaires :
- The standard guarantee for LED bulbs is 6 months.
- Applicable within metro city limits only.
- For sites located in the outskirts, areas with load-shedding, or electricity fluctuation, extra bulbs will be provided at an additional cost.
By accepting and utilizing the products covered by this warranty and guarantee statement, the client acknowledges and agrees to the specified terms and conditions outlined herein. Please contact Jade Design House for any warranty-related inquiries or claims.